Refund policy
Last Updated: August 10, 2026
At Godfather Garage, we want you to be happy with your purchase. Because we sell both made-to-order apparel and vehicles, different return and refund rules apply depending on what you purchase.
Please review the applicable section below before completing your purchase.
APPAREL, CLOTHING, AND PRINT-ON-DEMAND PRODUCTS
Many of our shirts, clothing, and merchandise products are made specifically for you after your order is placed. These products are fulfilled through third-party print-on-demand providers, including Printify.
Because these products are made to order, we generally do not accept returns, refunds, or exchanges for:
- Ordering the wrong size
- Ordering the wrong color
- Changing your mind
- Buyer preference
- Incorrect selections made when placing the order
Please carefully review the product description, available colors, and sizing information before completing your purchase.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your item arrives damaged, defective, misprinted, or you receive the incorrect product, please contact Godfather Garage within 30 days of delivery.
To help us resolve the issue, please provide:
- Your order number
- A description of the problem
- Clear photographs showing the damaged, defective, misprinted, or incorrect item
- Photographs of multiple affected products together, when applicable
If your claim qualifies, we may provide a replacement or refund at no additional cost to you.
You generally will not be required to return a damaged or defective print-on-demand item unless we specifically instruct you otherwise.
SIZE AND COLOR ISSUES
Because apparel is produced specifically for each order, we cannot provide complimentary refunds or exchanges when the customer selects the wrong size or color.
Please review the sizing information provided on the applicable product page before ordering.
Minor variations in color, garment appearance, print position, or finished product appearance may occur as part of the printing and manufacturing process and are not necessarily considered defects.
ORDER CANCELLATIONS AND CHANGES
Orders may enter production shortly after they are placed.
Once an order has entered production, we cannot guarantee that it can be canceled, modified, or refunded.
If you notice a mistake in your order, contact us as soon as possible. We will make reasonable efforts to help, but we cannot guarantee that changes can be made after an order has been submitted for production.
LOST OR MISSING ORDERS
If your package has not arrived within the expected delivery period, please contact us so that we can investigate the shipment.
A shipment that is delayed is not automatically considered lost.
If a shipping carrier or fulfillment provider determines that an eligible shipment has been lost in transit, we may provide a replacement or refund depending on the circumstances.
If tracking information states that a package was delivered but you cannot locate it, please contact us. These situations will be reviewed individually and may require additional information.
INCORRECT SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Godfather Garage is not responsible for orders that cannot be delivered because the customer provided an incorrect or incomplete address.
If an order must be reproduced or reshipped because an incorrect address was provided, additional product or shipping charges may apply.
VEHICLE SALES
Vehicles offered by Godfather Garage are not covered by the apparel and merchandise return policy above.
Vehicle purchases are governed by the applicable vehicle purchase agreement, Buyers Guide, warranty documentation, disclosures, cancellation agreements, and other documents provided in connection with the specific vehicle transaction.
Any warranty, return, cancellation, or refund rights applicable to a vehicle will be stated in the documents associated with that particular vehicle and transaction.
Nothing in this Return and Refund Policy is intended to limit any rights that a purchaser may have under applicable federal, state, or local law.
If there is a conflict between this website policy and the written documents executed as part of a vehicle purchase, the applicable vehicle transaction documents and applicable law will control.
VEHICLE DEPOSITS AND RESERVATIONS
Any deposit or reservation payment for a vehicle may be subject to separate written terms presented before or at the time the deposit is made.
Unless expressly stated otherwise in writing, placing a deposit does not modify the terms of the final vehicle purchase agreement.
The refundability or non-refundability of a vehicle deposit should be reviewed in the specific deposit or reservation terms provided for that vehicle.
REFUNDS
When a refund is approved for an online merchandise order, the refund will generally be issued to the original payment method used for the purchase.
Please allow additional time for your bank, credit card issuer, or payment provider to process and post the refund after it has been issued.
Original shipping charges are generally non-refundable unless the refund results from an error, defect, or other circumstance for which Godfather Garage determines a shipping refund is appropriate.
RETURNS SENT WITHOUT AUTHORIZATION
Please do not mail products to Godfather Garage or to the address shown on a package without contacting us first.
Print-on-demand products may be produced and shipped by different fulfillment facilities, and sending an item back to the address shown on the package does not guarantee that a return or refund can be processed.
Unauthorized returns may not be accepted or refunded.
CONTACT US
If you have a problem with an order or would like to request a refund or replacement, please contact us and include your order number and details about the issue.
Godfather Garage
Email: info@godfathergarage.com
Phone: +1 (562) 425-1050
Business Address:
2451 Lewis Ave
Signal Hill, CA 90755
United States
We recommend contacting us before initiating a payment dispute or chargeback so that we have an opportunity to review and resolve the issue.
LEGAL RIGHTS
This policy does not exclude or limit any refund, cancellation, warranty, or consumer rights that cannot legally be excluded or limited under applicable law.